Outstanding Service – A Truly Human Experience with Larry York
My wife and I have been handling our car and home insurance needs through automated systems for years—comparing quotes online, managing policies through apps, and only speaking with someone when we absolutely had to (usually after an accident, which thankfully wasn’t often). It always felt like a cold, distant process, and we never really expected more—until we met Larry York.
Larry reached out after I submitted a quote request through Costco’s insurance portal. I’ll admit, I wasn’t answering calls at first, but what stood out immediately was Larry’s patience and kindness. He even texted me saying he was close to giving up—yet he did so with such a respectful and friendly tone that I genuinely appreciated it. And then, the very next morning, he followed up again with the same warm approach. That was the moment he gained my trust.
From there, everything changed. Larry wasn’t just trying to "sell us insurance"—he was there to help, explain, guide, and truly advise us. Today, after finalizing our policies with State Farm, I realized just how much better the experience is when you have someone like Larry by your side. He took the time to walk us through every detail, answered every question with patience, and made sure we understood exactly what we were getting. It reminded me of the value of real human interaction—something you simply can’t get from an app or a FAQ page.
Larry made the entire process feel personal, clear, and genuinely caring. We didn’t feel like just another policy number—we felt like valued clients.
If you’re tired of robotic systems and impersonal transactions, we can’t recommend Larry York enough. He’s professional, incredibly kind, and truly goes above and beyond to ensure you feel confident and cared for. We’re grateful to have him as our advisor.